Terms of Service

These Terms of Service ("Terms") are an agreement between you and TapeDash Analytics LLC, a Pennsylvania limited liability company doing business as TapeDash ("TapeDash," "we," "us," or "our"). They govern your use of tapedash.com, the TapeDash member portal and mobile apps, our alerts, tools, data, newsletters, emails, community features and any related services (together, the "Service"). By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

These Terms include, and you also agree to, our Privacy Policy, Disclaimer, Refund and Cancellation Policy, the Founding 200 rules, and any rules we post for a specific feature (for example, the Funded Challenge or community guidelines). If those documents conflict with these Terms, these Terms control unless the other document expressly says otherwise.

1. Eligibility

• You must be at least 18 years old and able to form a binding contract.
• The Service is operated from the United States and is intended for users located in the United States. We make no representation that it is lawful or appropriate elsewhere. If you use it from another country, you are responsible for complying with local law, and we may restrict access where our data licenses or the law require.
• You may not use the Service if you are barred from doing so under U.S. law, including U.S. sanctions.

2. Accounts

• Give accurate information and keep it current. You are responsible for keeping your login credentials confidential and for all activity under your account.
• One person per account. A membership is for one individual. You may not share your login, let others use your account, or use one account on behalf of a group, firm or audience.
• Devices. An account can stay signed in on up to three devices (each browser or app counts as one; on some phones the browser and the home-screen app count separately). Signing in on a new device requires a one-time code sent to the account's email, and if the account is already signed in on three devices, the one used longest ago is signed out. You can see and sign out your devices on the Account page. We record each signed-in device's type and approximate location to run this limit and to detect sharing.
• Sharing. If an account shows signs of being shared (for example, sign-ins from several distant locations or a pattern of new devices), we may require a password reset, contact you, or suspend or terminate the account under Section 18. Termination for sharing is a violation of these Terms and is not refunded.
• Tell us promptly at support@tapedash.com if you believe your account has been accessed without permission.

3. Memberships, Payments, and Renewals

• Certain features require a paid membership. Plans, prices and included features are described on our pricing page at the time of purchase and may differ between plans.
• Payments are processed by our payment processor, Stripe. By subscribing you authorize us, through Stripe, to charge your payment method for the membership fee and applicable taxes at the start of each billing period until you cancel.
• Automatic renewal. Monthly memberships renew every month and yearly memberships renew every year at the then-current price for your plan unless you cancel before the renewal date. You can cancel at any time in Account & billing.
• Free trials. We may offer a free trial on some plans (currently 3 days on Pro at the regular price; not on the Founding 200 rate or the launch price). A payment method is required to start a trial. Unless you cancel before the trial ends, your membership converts to a paid membership and your payment method is charged the price shown at sign-up, then renews automatically as described above. Trials are limited to one per person and per payment method; we may decline or end a trial we believe is being abused.
• Refunds and cancellation. Payments are non-refundable except as described in our Refund and Cancellation Policy. In short: you may cancel at any time and keep access through the end of the period you paid for; an automatic renewal is refunded if you ask within 48 hours of the charge and have not used the Service since it renewed; billing errors are always corrected; and any refund rights required by applicable law still apply.
• Price changes. We may change prices. For an existing membership, a price change takes effect at your next renewal after we give you reasonable advance notice by email or in the Service; if you do not agree, you can cancel before it takes effect.
• Discounts and promotions. Discounts (including the OnlyOptionsTrades member discount), promotional codes and special prices are subject to their stated terms, may require ongoing eligibility (for example, a verified community membership), may be removed at the next renewal if eligibility ends, and cannot be combined unless we say so.
• Founding 200 rate. Members who secure a Founding 200 spot under the published Founding 200 rules and whose first payment at the Founding monthly Pro price succeeds have that price locked to their account. If the subscription is later cancelled, switched to another plan or billing period, or lapses, the member may return to monthly Pro at the Founding price from the same account, for as long as we offer the Pro plan. The locked price applies to monthly Pro only, belongs to one account, cannot be transferred, and does not combine with other discounts. Taxes are added where they apply, and a free trial is available only once per member. We may remove a locked price from an account that we suspend or terminate under these Terms, including for fraud, chargebacks, or duplicate or shared accounts.
• Launch price. Members who start a monthly Pro subscription during the published soft launch, within its limit of launch-price memberships, at the launch price or at a member-discounted price, and whose first payment succeeds have the launch price locked to their account on the same terms as the Founding 200 rate. Member discounts (such as the OnlyOptionsTrades discount) apply to regular prices only and do not combine with the Founding 200 rate or the launch price; when a member qualifies for more than one, checkout applies the lowest.
• Failed payments. If a payment fails, we may retry it and may suspend or end the membership until it is paid.
• Prices do not include taxes unless stated. You are responsible for any taxes that apply to your purchase, which may be added at checkout.

4. What TapeDash Is, and Is Not

• A publisher of general information. TapeDash publishes market data, analysis, educational content, model portfolios, automated alerts and research tools that are the same for every member at a given plan level. The content is impersonal: it is not based on, and does not take into account, your financial situation, objectives, risk tolerance, tax position or holdings.
• Not an adviser or broker. TapeDash Analytics LLC is not registered as an investment adviser, broker-dealer or commodity trading advisor with the SEC, FINRA, the CFTC or any state. We do not provide individualized investment, legal, tax or accounting advice; we do not manage money, accept funds or securities, or execute trades for you; and no fiduciary relationship is created by your use of the Service.
• Your decisions are yours. Any decision to buy, sell or hold any security or option is made by you alone, at your own risk. Consider consulting a licensed professional before acting on any information from the Service.
• Questions sent through support, chat or the AI Assistant are answered for general educational purposes only and are not personalized advice, even if you describe your own situation.

5. Alerts, Signals, Data and Timing

• Trade alerts, Flow Signals, Large Prints, flow, scans, ratings, scores and similar outputs are produced largely by automated systems using third-party data. They can be wrong, incomplete, delayed or based on data that is later corrected.
• Prices shown in an alert reflect the information available to our systems when the alert was created. By the time you see it, prices may have moved, and you may not be able to trade at or near the prices shown. Options can be illiquid, with wide bid/ask spreads.
• Delivery of alerts, push notifications, emails and updates is not guaranteed. They may arrive late, out of order or not at all because of network, device, provider or system issues. We have no obligation to post updates, exits, stop changes or follow-ups for any alert, and the absence of an update is not a recommendation to stay in a position.
• We may change how alerts, stops, targets, ratings and gradings are produced, at any time and with or without notice. Methodology changes may affect how past and future results compare.

6. Track Records and Performance Information

Track records, win rates, graded results, backtests and other performance figures are hypothetical. They are calculated by our systems using alert prices and stated rules; they do not reflect actual trades by TapeDash or any member and do not account for every real-world factor such as commissions, fees, slippage, liquidity, partial fills, taxes or the timing of your own decisions. Past performance, real or hypothetical, does not guarantee future results. Your results will differ. See the Disclaimer.

7. Positions and Conflicts of Interest

TapeDash, its owners, members of its team and its contractors may hold, buy or sell positions in securities or options that are discussed on the Service, and may trade in a way that differs from or is contrary to an alert or analysis. Nothing on the Service should be taken to mean that anyone at TapeDash holds or will hold any particular position.

8. AI Features

Some features (for example, the AI Assistant, AI chart reads, written summaries, company profiles and statement import) use artificial intelligence, including third-party AI providers. AI output can be inaccurate, incomplete or out of date, and may sound confident when it is wrong. It is provided for general information only, is not advice, and should be checked against other sources before you rely on it. Do not enter passwords, account numbers or other sensitive information into AI features. See the Privacy Policy for how this information is handled.

9. Market Data and Third-Party Content

• Market data, options data, news and other content on the Service are supplied by third-party providers, exchanges and their licensors, who own their data. Their content is licensed to us for display to members; it is provided "as is," and neither we nor they guarantee its accuracy, completeness or timeliness.
• Personal, non-professional use only. You may view data on the Service for your own personal, non-business use. You represent that you are using it as a non-professional (that is, not as a registered securities professional, and not on behalf of a firm, fund or other business). If that is not true, contact us before using the Service.
• You may not copy, redistribute, publish, sell, or display any data or content from the Service to others, or use it to build or feed another product, except through sharing features we provide for that purpose (such as Share images and links), used as intended.
• Our data providers may require us to change, limit or suspend the data available, or to share limited usage information with them as their licenses require.

10. Acceptable Use

You agree not to:

• share your account, resell or sublicense access, or redistribute content or data except as allowed above;
• scrape, crawl, copy in bulk or download data from the Service by automated means, or use bots or scripts against it;
• reverse engineer, decompile, probe, scan or test the security of the Service, or bypass any access control, rate limit or plan restriction;
• use the Service, its community features or its content to manipulate markets, promote "pump and dump" schemes, spread false or misleading information about a security, or solicit other members for paid services, investments or signals;
• post or send anything unlawful, harassing, hateful, defamatory, infringing, sexually explicit, or that contains someone else's private information;
• impersonate anyone or misrepresent your affiliation with anyone, including TapeDash;
• upload malware, spam, or anything that disrupts or overloads the Service; or
• use the Service to develop, train or benchmark a competing product.

11. Your Content and Community Features

• You keep ownership of what you post or submit (chat messages, Chart Ideas, notes, journal entries, testimonials, feedback and uploads; together, "Your Content"). You are responsible for Your Content and confirm you have the right to share it.
• You grant TapeDash a worldwide, non-exclusive, royalty-free license to host, store, display, reproduce and process Your Content to operate and improve the Service and, for content you post publicly or in community spaces, to show it to other members. Testimonials and reviews you give us may be used in our marketing with your permission, identified as you choose.
• Content posted by other members is their own and is not reviewed or endorsed by TapeDash. Do not rely on it as advice.
• We may review, remove or restrict any content, and suspend community access, at our discretion, including content we believe violates these Terms.
• If you send us ideas or feedback, we may use them without obligation to you.
• Copyright complaints. If you believe content on the Service infringes your copyright, email support@tapedash.com with the subject "Copyright notice," identifying the work, the material and its location, your contact details, and a statement made under penalty of perjury that you are the owner or authorized to act and believe the use is not authorized. We may remove the material and terminate repeat infringers.

12. Funded Challenge, Games, Rewards and Referral Programs

The Funded Challenge, paper trading, chart drills, games, leaderboards and similar features use simulated money only; results do not reflect real trading and no real funds are at risk or held. Rewards, badges, prizes, waitlist and referral perks (including Founding 200 perks and tees) are offered under the rules we publish for them, have no cash value unless we expressly say otherwise, are not transferable, and may be changed, suspended or ended at any time without liability, subject to the published rules for perks already earned. We may disqualify entries or accounts that cheat, use multiple accounts or violate these Terms. Void where prohibited.

13. Third-Party Services and Linked Accounts

The Service works with third-party services such as Stripe (payments), Discord (community verification), app stores, push-notification services and, where offered, read-only brokerage-linking providers. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Linking a brokerage account is optional and read-only: TapeDash cannot place trades or move money in your account. You can disconnect a linked account at any time.

14. Intellectual Property

The Service and everything in it that we provide, including software, algorithms, tools, ratings, scores, analysis, text, graphics, the TapeDash name and logo, and the selection and arrangement of content, is owned by TapeDash or its licensors and is protected by intellectual property laws. Subject to these Terms and your payment of any applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use. All rights not expressly granted are reserved.

15. Disclaimer of Warranties

THE SERVICE AND ALL CONTENT, DATA, ALERTS AND TOOLS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND TIMELINESS, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION WILL LEAD TO ANY PARTICULAR RESULT.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (a) TAPEDASH AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS AND DATA PROVIDERS (THE "TAPEDASH PARTIES") WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, TRADING OR INVESTMENT LOSSES, LOST OPPORTUNITIES, OR LOSS OF DATA OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (b) THE TAPEDASH PARTIES' TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO TAPEDASH IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITS APPLY TO ANY THEORY OF LIABILITY AND ARE AN ESSENTIAL PART OF THE BARGAIN BETWEEN YOU AND TAPEDASH. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THEM MAY NOT APPLY TO YOU.

17. Indemnification

You agree to defend, indemnify and hold harmless the TapeDash Parties from any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or related to: your use of the Service; your trading or investment decisions; Your Content; your violation of these Terms or of any law; or your violation of anyone else's rights. We may assume the defense of any matter subject to indemnification, and you will cooperate with us.

18. Suspension and Termination

• You may stop using the Service and cancel your membership at any time.
• We may suspend or terminate your access, with or without notice, if you violate these Terms, if a payment is not made, if required by law or by our data providers, or to protect the Service, other members or TapeDash. If we terminate for a violation of these Terms, you are not entitled to a refund. If we discontinue the Service or terminate your membership for reasons other than your violation or non-payment, we will refund the unused portion of any prepaid fees.
• Sections that by their nature should survive termination (including Sections 4 through 9, 11, and 14 through 21) will survive.

19. Dispute Resolution: Binding Arbitration and Class Action Waiver

Talk to us first. Before filing any claim, you agree to email support@tapedash.com with the subject "Legal notice," describing the dispute and the relief you want, and to give us 30 days to try to resolve it informally. We will do the same before bringing a claim against you.

Arbitration. If we cannot resolve a dispute informally, you and TapeDash agree that any dispute, claim or controversy arising out of or relating to these Terms or the Service (a "Dispute") will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, rather than in court. The Federal Arbitration Act governs this section. The arbitration may be conducted by video or telephone, or in person in the county where you live or another place we agree on. Payment of AAA fees will follow the AAA Consumer Arbitration Rules. The arbitrator may award the same individual relief a court could, and the arbitrator, not a court, will decide questions about the scope and enforceability of this section, except as stated in the class action waiver below.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek an injunction in court to stop infringement or misuse of intellectual property or unauthorized access to the Service.

Class action and jury waiver. YOU AND TAPEDASH EACH AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING, AND THAT YOU AND TAPEDASH EACH WAIVE THE RIGHT TO A JURY TRIAL. If this class action waiver is found unenforceable for a particular claim, that claim (and only that claim) will be decided by a court as described in Section 20, and not in arbitration.

30-day right to opt out. You may opt out of this arbitration agreement by emailing support@tapedash.com within 30 days after you first accept these Terms, with the subject "Arbitration opt-out" and your name and account email. Opting out does not affect any other part of these Terms.

Time limit. To the extent permitted by law, any claim must be brought within one year after it arises, or it is permanently barred.

Changes. If we change this section, the change will not apply to a Dispute that we already had notice of before the change.

20. Governing Law and Venue

These Terms are governed by the Federal Arbitration Act and, otherwise, by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. For any Dispute not subject to arbitration, you and TapeDash consent to the exclusive jurisdiction of the state and federal courts located in Pennsylvania.

21. General Terms

• Changes to these Terms. We may update these Terms. If a change is material, we will give notice by email or in the Service before it takes effect. Continuing to use the Service after the effective date means you accept the updated Terms; if you do not agree, stop using the Service and cancel your membership.
• Changes to the Service. We may add, change or remove features, tools, data sources and content at any time.
• Electronic communications. You agree that we may send notices, receipts and other communications electronically, by email or in the Service, and that they satisfy any requirement that communications be in writing.
• Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control, including outages of data providers, exchanges, internet or hosting services, market disruptions, natural disasters, government action or labor problems.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, sale of assets or by operation of law.
• Entire agreement; severability; no waiver. These Terms and the documents they include are the entire agreement between you and TapeDash about the Service. If any provision is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver.
• Apple App Store. If you use our iOS app, you also agree that these Terms are between you and TapeDash only, not Apple; Apple has no obligation to provide support or maintenance and is not responsible for claims relating to the app; and Apple and its subsidiaries are third-party beneficiaries of these Terms with the right to enforce them against you as they relate to the app.

22. Contact

TapeDash Analytics LLC · support@tapedash.com. Legal notices should be sent by email with the subject "Legal notice."